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Terms of Service

Effective Date: June 30, 2026

Welcome to Goa Ghee. These Terms of Service (“Terms”) govern your access to and use of the Goa Ghee website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website or services.


1. About Goa Ghee

Goa Ghee is a premium dairy brand and an initiative of JHMG Group, committed to delivering pure, authentic, and high-quality ghee across India while supporting meaningful social welfare initiatives through the JMJ Ganpati Chamunda Foundation.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You are legally capable of entering into a binding agreement.


3. Products & Availability

We strive to ensure that all product descriptions, images, pricing, and availability are accurate.

However, Goa Ghee reserves the right to:

  • Modify product information without prior notice.

  • Correct pricing or typographical errors.

  • Discontinue products at any time.

  • Limit product quantities per customer or order.

Product images are for illustrative purposes only. Actual packaging may vary slightly.


4. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR) unless otherwise stated.

  • Prices are inclusive or exclusive of applicable taxes as indicated during checkout.

  • Payments must be completed before an order is processed.

  • We reserve the right to cancel orders in cases of payment failure, suspected fraud, or pricing errors.

Payments are securely processed through trusted third-party payment gateways.


5. Orders

Once an order is successfully placed, you will receive an order confirmation.

Goa Ghee reserves the right to refuse, limit, or cancel any order due to:

  • Product unavailability

  • Pricing inaccuracies

  • Suspected fraudulent activity

  • Violation of these Terms

  • Operational or logistical reasons

If payment has already been received for a cancelled order, the applicable refund will be processed.


6. Shipping & Delivery

Shipping timelines provided on the website are estimated and may vary depending on:

  • Delivery location

  • Courier partner operations

  • Public holidays

  • Weather conditions

  • Other unforeseen circumstances

For complete details, please refer to our Shipping Policy.


7. Returns & Refunds

As Goa Ghee products are food items, returns are accepted only in limited circumstances, such as damaged, leaking, tampered, or incorrectly delivered products.

For complete details, please refer to our Refund Policy.


8. User Responsibilities

By using our website, you agree not to:

  • Use the website for unlawful purposes.

  • Provide false or misleading information.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with website functionality or security.

  • Upload malicious software, viruses, or harmful content.

  • Misuse any content or intellectual property belonging to Goa Ghee.


9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product names

  • Images

  • Graphics

  • Videos

  • Text

  • Designs

  • Website content

is the intellectual property of Goa Ghee or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.


10. Limitation of Liability

To the fullest extent permitted by law, Goa Ghee shall not be liable for:

  • Indirect or consequential damages

  • Business interruption

  • Loss of profits

  • Loss of data

  • Delivery delays beyond our reasonable control

  • Technical issues affecting website availability

Our total liability shall not exceed the amount paid by the customer for the relevant order.


11. Disclaimer

While we are committed to providing high-quality and authentic ghee, the information provided on this website is for general informational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease, and any health-related information should not be considered medical advice.

Customers should consult qualified healthcare professionals regarding specific dietary or medical concerns.


12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


13. Third-Party Services

Our website may contain links to third-party websites, payment gateways, logistics providers, or charitable organizations.

Goa Ghee is not responsible for the content, policies, or practices of these third-party websites or services.


14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.


15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra.


16. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the details available on our Contact Us page.


Goa Ghee

Pure Goodness, Crafted with Care.

“Pure Ghee for Your Family, A Better Future for Many Others.”